UK chatbot pricing
tracker.
Every major small-business chatbot, converted to pounds, with the add-ons listed next to the headline price — because the advertised figure is rarely the one on the invoice.
As of July 2026, small-business chatbot pricing ranges from free tiers without real AI to roughly $400 a month for high-credit plans, with realistic UK spend of £40–£120 a month once AI answers, de-branding and seat fees are added. HyperChat is £49 a month flat with 5,000 AI answers and no add-ons. All figures are from vendor pricing pages, converted at $1 ≈ £0.79.
What does each chatbot
actually cost?
Entry price, realistic AI cost, and the extras that find you later. USD converted at an approximate $1 = £0.79.
| Platform | Entry price | AI answers included? | The extras that find you | Realistic monthly cost |
|---|---|---|---|---|
| Tidio | $24.17/mo Starter (annual billing) | No — Lyro AI add-on from $32.50/mo | De-branding $16.67/mo; Growth plan to $49.17; Plus to $300/mo | ≈ $98/mo (~£78): Growth + Lyro + de-brandingtidio.com/pricing |
| Chatbase | $32/mo · 500 message credits | Credits only — 4,000 credits is $120/mo | De-branding $1,188/yr; top tier $400/mo for 40k credits | $32–400/mo (~£25–316) + ~$99/mo-equivalent to de-brandchatbase.co/pricing |
| Intercom | $29/seat/mo Essential | No — Fin AI at $0.99 per resolution | Per-resolution meter on every AI answer; advanced tiers $85–132/seat | $29/seat (~£23) + $0.99 × every resolutionintercom.com/pricing |
| Crisp | $0 Basic · $45/mo Mini | AI credits on Plus ($95/mo) and Essentials ($295/mo) | AI answers metered by credits; free tier is human-chat only | $0–295/mo (~£0–233) depending on AI volumecrisp.chat/en/pricing |
| Chatfuel | ~$69/mo entry (contact-based) | AI bundled, capped by contacts | Price scales with contact count; tiers beyond ~1k contacts climb steeply | ~$69+/mo (~£55+) and rising with your audiencechatfuel.com/pricing |
| Chatbot.com | $19/user/mo Starter | Metered AI resolutions on top | Per-user billing; AI resolutions charged beyond bundle | $19/user (~£15) + metered AI resolutionschatbot.com/pricing |
| Collect.chat | $14–149/mo | No real AI — rule-based flows | Response-limited tiers; overage requires plan upgrade | $14–149/mo (~£11–118) capped by responsescollect.chat/pricing |
| HyperChat Live | £49/mo flat | Yes — 5,000 AI answers every month | None. Embed, lead capture, analytics, API, webhooks, automations and UK support included. Free build tier, no card. | £49/mo. That is the whole sentence.hyperchat.uk/pricing |
ALL FIGURES AS OF JULY 2026, PER VENDOR PRICING PAGES · USD→GBP AT APPROXIMATE $1 = £0.79 · VENDORS REPRICE WITHOUT NOTICE
Deeper dives: HyperChat vs Tidio, HyperChat vs Chatbase, and what chatbots cost across the UK market.
How we compile
the tracker.
Sources. Each figure is taken from the vendor's own public pricing page in July 2026 — no third-party roundups, no cached screenshots from last year.
Currency. USD prices convert at an approximate $1 = £0.79. Card providers apply their own rate, so treat GBP figures as indicative to the nearest pound.
"Realistic monthly cost". Our estimate of what a typical UK small business actually pays: the plan tier a real operator needs, the AI add-on or resolution volume a live website generates, and de-branding where it's charged separately. It is a modelling judgement, and we say so.
Conflict of interest, declared. HyperChat is in this table. We compile it because nobody else publishes the add-ons next to the headlines — and we date everything so you can check us.
Pricing, footnoted.
How much do chatbots cost in the UK in 2026?
Where do these figures come from?
Why do advertised chatbot prices differ from real costs?
How often is the tracker updated?
Is HyperChat really £49 flat?
What is the cheapest chatbot with AI answers included?
£49. The whole sentence.
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