HOME / CHATBOT FOR ESTATE AGENTS
For estate & letting agents

Your negotiators sleep.
Your website doesn't have to.

A HyperChat assistant trained on your agency's website answers listing questions at 11pm, qualifies buyers by budget and chain, and puts viewing requests in your inbox before the kettle's on.

Build one from your agency site · 60s See an 11pm enquiry
THE SHORT ANSWER

HyperChat gives estate and letting agents an AI chatbot trained on their own website. It answers listing, fee and area questions around the clock, qualifies buyers by budget, chain and mortgage status, and captures viewing requests with consent. It builds from your site in about 60 seconds and costs £49 a month.

01 // The problem

When do buyers actually
browse property?

Evenings and weekends — precisely when your office is dark. The enquiry that arrives at 10:47pm goes to whoever answers it.

OUT OF HOURS

Viewing requests at closing time

A buyer finds the perfect three-bed on your site after dinner. The bot captures the request, their availability and their details — your 9am starts with bookings, not voicemails.

QUALIFICATION

Budget, chain, mortgage — asked gently

The bot weaves your qualification questions into conversation: price range, chain status, agreement in principle, timeframe. Leads arrive pre-qualified, not just named.

DIRECT TRAFFIC

Portals can't answer your site

Rightmove and Zoopla email you their leads. But visitors on your own website — often your warmest — get instant answers on listings, fees and areas, and stay yours.

02 // In the wild

A buyer enquiry.
11:04pm.

This is the conversation your competitors miss. The bot answers from the agency's actual website content, qualifies without an interrogation lamp, and captures everything the negotiator needs for one phone call that converts.

Grounded answersCouncil tax band, EPC and tenure come from your listing pages — never invented.
Consent built inContact details are requested with clear consent wording and a privacy link.
Routed instantlyThe lead fires to your inbox, CRM or automation via signed webhooks, Zapier, Make or n8n.
See how leads reach your tools
Hartley & Mae Estates
HYPERCHAT ASSISTANT · 23:04
Hi — is the 3-bed on Chestnut Avenue still available? And what's the council tax band?
Yes, it's still available at £425,000. Council tax band C, EPC rating B, freehold. Would you like to book a viewing this week?
Possibly Saturday morning. What are the school catchments like?
It's in catchment for Chestnut Primary (0.4 mi) and Ridgeway Secondary (0.9 mi), per our area guide. I have Saturday 10:00 or 11:30 — which suits? And so the negotiator can help properly: are you in a chain, and do you have a mortgage agreed in principle?
11:30 please. No chain, AIP up to £450k.
Lovely — I'll pass that to the team to confirm Saturday 11:30. Could I take your name and email? We'll only use them to arrange this viewing — there's a privacy link here, and you can say no.
Ask about any listing…

ILLUSTRATIVE · YOUR BOT SPEAKS YOUR LISTINGS

03 // Coverage

Every question your site
already answers.

Listings

Price, tenure, EPC, council tax, parking, garden, chain status — straight from your property pages.

Fees

Sales fees, lettings packages, landlord tiers, tenant charges. No awkward "call for pricing" dead ends.

Areas

School catchments, transport links, local guides — the soft knowledge that wins instructions.

Process

How viewings work, what offers need, conveyancing steps, timescales. Calm buyers and sellers alike.

£49 a month per office bot, 5,000 AI answers included — full pricing. Multi-branch groups: see fleet plans.

04 // Questions

Agents ask.

Can a chatbot book viewings for an estate agency?
It captures the viewing request with preferred times, the property and contact details, then routes it to your team or calendar workflow via webhooks, Zapier, Make or n8n. Most agencies keep final confirmation human; the bot makes sure the 11pm enquiry is in your inbox at 9am instead of on a competitor’s books.
How does it qualify buyers?
Teach it your qualification flow — budget range, chain status, mortgage position, timeframe — and it weaves those into the conversation naturally. The lead that reaches your negotiators says "budget £425k, no chain, AIP in hand", not just a name and an email.
Does it work with Rightmove and Zoopla leads?
Portal leads keep arriving by email in your existing process. HyperChat covers the channel portals can’t: people browsing your own website. Direct visitors are often your warmest — they searched for you — and the bot answers them instantly instead of losing them back to a portal.
What can it answer about our listings?
Whatever your website covers: prices, tenure, council tax bands, EPC ratings, school catchments, fees, areas and your selling process. It answers from your actual pages, so it won’t invent a square footage or promise a completion date.
We’re a small independent agency. Is this overkill?
Independents benefit most — the portals flatten the difference between you and the corporates, but instant answers on your own site are something even big chains fumble. £49 a month is less than one portal listing upgrade, and the build takes about a minute.
What about GDPR and applicant data?
Lead capture uses visible consent wording with a privacy link. Data sits under a documented retention schedule with a public subprocessor register, and you remain the controller of your applicant data.
Can it handle lettings and property management too?
Yes. If it’s on your website — landlord fees, tenant applications, maintenance reporting — the bot can answer it and capture the enquiry. Many agencies run one bot across sales and lettings, since it reads the whole site.
BUILT FROM YOUR AGENCY SITE

Build one from your agency site in 60 seconds.

Paste your website URL. Tonight's 11pm browser could be Saturday's viewing.

Build my agency's bot · free